PRIVACY POLICY

Last Updated: February 25, 2026

Effective Date: Febrary 25, 2026

1. Introduction

AuraVisor, a mobile app owned and operated by Tinman Global LLC, ("AuraVisor," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use the AuraVisor mobile application ("App") and related services.

By using AuraVisor, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

Account Information:

  • Name
  • Email address
  • Phone number (for authentication)
  • Birth date, time, and location (for astrological calculations)

Optional Information:

  • Names and birth information of additional people (friends, family) you choose to track

User Activity:

  • AI-generated readings (stored for your reference)
  • Transit views and tarot card pulls
  • App usage patterns and preferences

Note: We do not store raw text prompts from users. Readings are generated from contextual data, not user-typed queries.

2.2 Information Collected Automatically

Device Information:

  • Device type and operating system
  • App version
  • Unique device identifiers (for authentication and security)

Usage Analytics:

  • Feature usage (Firebase or similar analytics)
  • Session duration and frequency
  • Navigation patterns within the app

Crash Reports:

  • Error logs and diagnostic information (via Bugsnag or similar)
  • Performance data to improve app stability

2.3 Information We Do NOT Collect

  • Precise geolocation (only birth location you provide)
  • Contacts from your phone (unless you manually add them)
  • Browsing history outside the app
  • Financial information (payments handled by Apple/Google)
  • Health data
  • Biometric data

3. How We Use Your Information

3.1 Core App Functionality

  • Astrological Calculations: Using your birth data to generate accurate transit information
  • Personalized Readings: Creating AI-generated guidance based on your cosmic patterns
  • Pattern Recognition: Learning your rhythms over time to improve personalization
  • Authentication: Verifying your identity via phone number

3.2 Communication

  • Account Management: Sending verification codes, password resets, account notifications
  • Service Updates: Informing you of new features, improvements, or maintenance
  • Marketing (with consent): Promotional emails about AuraVisor (only if you opt in)

3.3 Analytics and Improvement

  • Usage Analysis: Understanding which features are popular to prioritize development
  • Performance Monitoring: Identifying and fixing bugs or crashes
  • A/B Testing: Trying new features with small user groups

3.4 What We Do NOT Do With Your Information

  • No Sale: We do not sell your personal information to advertisers or data brokers
  • No Unauthorized Sharing: We don't share with third parties except as described in Section 4
  • No Unrelated Marketing: We don't use your cosmic data for unrelated product ads

4. Information Sharing and Third Parties

4.1 Service Providers (Who Help Us Operate)

We share limited information with trusted third parties who help us provide AuraVisor:

Authentication & Communication:

  • Twilio: Phone number verification (SMS authentication)
    • What they receive: Phone number, verification codes
    • Retention: Logs only, per their terms
  • SendGrid: Email verification and transactional emails
    • What they receive: Email address, email content
    • Retention: Logs only, per their terms

Analytics & Monitoring:

  • Firebase Analytics: App usage analytics
    • What they receive: Anonymized usage data, device info
    • Retention: Per Google's data policies
  • Bugsnag: Crash reporting and error monitoring
    • What they receive: Error logs, device diagnostics
    • Retention: Per Bugsnag's terms

AI Processing:

  • OpenAI (or similar LLM provider): AI reading generation
    • What they receive: Contextual data (transits, cards, patterns)
    • NO PII sent: No names, emails, phone numbers, birth dates
    • Retention: Per OpenAI's API terms (not used for training)

4.2 What We Do NOT Share

  • No advertisers: We don't share with ad networks
  • No data brokers: We don't sell user lists
  • No social platforms: We don't share with Facebook, TikTok, etc.
  • No unauthorized parties: Only those listed above with specific purposes

5. Data Storage and Security

5.1 Where Your Data Is Stored

We use secure cloud servers located in the United States. By using AuraVisor, you consent to the transfer and storage of your information in the U.S.

5.2 Security Measures

We implement industry-standard security practices:

  • Encryption in transit (HTTPS/TLS)
  • Encryption at rest for sensitive data
  • Regular security audits
  • Limited employee access to user data
  • Secure authentication protocols

5.3 Data Retention

We retain your information as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your data within 30 days, except where retention is required by law.

Specific retention periods:

  • Active accounts: Data retained indefinitely while account is active
  • Deleted accounts: 30 days to complete deletion
  • Analytics data: Anonymized after 2 years
  • Crash logs: 90 days

6. Your Rights and Choices

6.1 Account Deletion

You may request deletion of your account and data at any time:

  • In-app: Settings > Account > Delete Account
  • Email: contact@auravisorapp.com

Upon request, we will:

  1. Delete your profile and personal information
  2. Delete your reading history
  3. Remove birth data and tracked persons
  4. Anonymize analytics data

Note: Some data may be retained in backups for up to 90 days, but will not be used or restored.

6.2 Access and Correction

You may access and update your information:

  • In-app: Settings > Profile
  • Email: privacy@auravisorapp.com

6.3 Marketing Preferences

You may opt out of marketing emails:

  • Click "Unsubscribe" in any email
  • In-app: Settings > Notifications > Marketing

6.4 California Residents (CCPA)

California residents have additional rights:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt out of sale (we don't sell, so this is automatic)
  • Right to non-discrimination for exercising privacy rights

To exercise these rights, email: privacy@auravisorapp.com

6.5 European Residents (GDPR)

If you are in the European Economic Area, you have rights under GDPR:

  • Right to access your data
  • Right to rectification
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

To exercise these rights, email: privacy@auravisorapp.com

7. Children's Privacy

AuraVisor is not intended for children under 13. We do not knowingly collect information from children under 13. If you are a parent and believe your child has provided us with information, please contact us at privacy@auravisorapp.com and we will delete the information.

Users between 13-17 must have parental consent to use AuraVisor.

8. International Users

If you are accessing AuraVisor from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States. Data protection laws in the U.S. may differ from those in your country.

By using AuraVisor, you consent to this transfer, storage, and processing.

9. Third-Party Services and Links

AuraVisor may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties. We encourage you to read the privacy policies of any third-party services you interact with.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy in the app
  • Sending an email to registered users (for material changes)
  • Updating the "Last Updated" date

Your continued use of AuraVisor after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

AuraVisor
Email: contact@auravisorapp.com
Address: 6650 Rivers Ave Ste 100, Charleston, SC, 29406
Website: https://auravisorapp.com

12. Legal Basis for Processing (GDPR)

For users in the European Economic Area, our legal basis for processing personal data is:

  • Contract: Processing necessary to provide the services you requested
  • Consent: Marketing communications (which you can withdraw)
  • Legitimate Interests: Analytics, security, fraud prevention
  • Legal Obligation: Compliance with applicable laws
© 2026 AuraVisor by Tinman Global LLC. All rights reserved.